Contact Us

Get in touch with our team - we're here to help

Phone

+1-800-123-4567

Mon-Fri, 9AM-6PM EST

Email

support@trustexapay.com

We reply within 24 hours

Office

123 Financial Street,
New York, NY 10001

USA

Support

24/7 Customer Support

Available in 15+ languages

Send us a Message

We'd love to hear from you. Please fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Find answers to common questions

Setting up an account with TrustExaPay is quick and easy. It typically takes just 5-10 minutes to complete the registration process. After providing basic company information and verifying your email, you can start exploring our platform.

We support a wide range of payment methods including credit/debit cards, digital wallets, bank transfers, and local payment methods in 150+ countries. This ensures your customers can pay using their preferred method.

Security is our top priority. We maintain PCI-DSS Level 1 compliance, ISO 27001 certification, and use bank-level encryption. All transactions are monitored for fraud, and we have a 99.9% uptime guarantee.

Our fees are transparent and competitive. Transaction fees typically range from 1.5% to 3% depending on the payment method and your transaction volume. For specific pricing details, please contact our sales team.

We offer daily settlements for most accounts. Funds are typically settled within 24-48 hours after the transaction is processed. Premium accounts may have access to instant settlement options.

We provide comprehensive REST APIs for Pay-In, Pay-Out, and Settlement services. Our documentation includes code examples in multiple languages and our support team is available to help with integration.

Need Immediate Assistance?

Start a live chat with our support team available 24/7